Key Tasks and Responsibilities
- Continually grow new business in prospective and existing accounts through prospecting, networking, referrals and cold calling.
- Maintain existing accounts through high-visibility personal contact within assigned firms utilizing relationship building and customer service skills.
- Adhere to Ditto Sales Cycle for new and existing accounts, i.e.: ProspectàSet appointmentàAttend appointmentàFollow-up
- Meet designated activity standards and sales goals as assigned by Sales Manager.
- Provide high level of customer service to all accounts.
- Utilize ACT! and Outlook database for efficient management of customer contacts.
- Perform pick up and delivery of customer projects when necessary.
- Determine, assign and forward project pricing on delivery slips to Office Manager within two business days of project completion.
- Maintain and exhibit professional attitude and appearance at all times.
- Provide mentoring and feedback to CSR’s through field rides.
- Act as liaison between customer and Ditto facility.
- Attend Sales Meetings as scheduled.
- Attend monthly One-on-One meetings with Sales Managers as well as requested “Field Ride” days.
- Generate customer pricing estimates and proposals as required within the standards established by Ditto
- Skills and attributes
- Highly driven to develop new opportunities.
- Good communication skills.
- Positive attitude.
- Superior Customer Service skills.
- Strong knowledge and understanding of document imaging/reprographics process.
- Works effectively in groups.
- Knowledge of Windows.
- Experience requirement
Previous Sales/Customer Service experience. Industry experience preferred.
Work Hours: Full Time
About Us
Ditto is one of Western PA’s premier
Litigation Support, Document Management Companies in Western PA.
Ditto was
voted as one the Best Places to Work in
Western Pa in 2006, 2007, 2008 and 2009. Since 1996 Ditto has been known
for its
quality and extraordinary commitment to customer service.
Ditto’s benefits Include: Competitive salary plus
bonus/ Medical, dental and vision
coverage/Simple IRA Plan/Cell Phone program/Short and Long Term
Disability/Life Insurance/Transit and parking program/Vacation
Ditto offers a competitive salary and a comprehensive benefits package. If you
qualify for this position, email
your resume and salary requirements to jobs@dittodocument.com
